Mastering Ombudsmen: CNA Support & Resident Rights
Ombudsmen: Your Allies in Resident Care As a Certified Nursing Assistant (CNA), you play a vital role in resident care within long-term facilities. You often witness firsthand the daily joys and challenges faced by residents. However, some situations require expertise beyond your direct responsibilities. That's where the facility ombudsman becomes an invaluable resource. Ombudsmen act as advocates for residents, ensuring their rights are protected and their needs met. This guide provides a practical framework for understanding and effectively utilizing ombudsman services....